Apple is the most trusted tech giant in the world. Unfortunately, it found a serious issue of unexpected shutdown. This issue didn’t hit a specific area devices but it does affected the phone with a serial number series. Apple confirmed why iphone shuts off randomly. Still apple haven’t confirmed the serial number series of the affected devices yet.
In this statement, Apple wrote: “Apple has determined that a very small number of iPhone 6s devices may unexpectedly shut down”.
Apple confirmed why iphone shuts off randomly and what to do if you face this issue
There’s not a safety issue to avoid this problem, this only affects the serial numbers manufactured between September to October 2015 devices. As this is happening due to some manufacturing defect, apple is offering free services to the affected users. Affected users can get a free replacement.
If you’re experiencing the unexpected shutdown bug, apple advises you to visit your nearest store or authorized service provider and make sure your phone isn’t manufactured of this series. If it’s affected by this issue, apple is offering free battery replacements. In the case, you have already changed your battery, you can contact Apple and you can get a refund of the battery. Hope it’ll resolve your issue of why iphone shuts off randomly.