Apple Support, Apple’s latest app, collects help support documents, troubleshooting tips, and direct access to repair shops like Apple Stores in one place.

You can download it from the US App Store right now.

The app uses your Apple ID to automatically populate it with your specific Apple products — including Macs, iPhones, iPads, and Apple Watches — so you can easily troubleshoot your device. The app also includes useful information like your iPhone’s serial and IMEI numbers.

And if you’re having a physical issue, like a battery problem or a nonresponsive touch screen, the app will facilitate making an appointment at an Apple Store or chatting with a support rep.

The free app, you can download it now

We have taken screen shots, how it looks like:

If you own an iPhone, you should download Apple’s new troubleshooting app.


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